Privacy policy

Protecting your privacy

Cranfield Village Hall and its trustees are committed to protecting and respecting your privacy and will only use your personal information to provide you with the services that you have requested from us.

This policy is intended to explain when and why we collect personal information about people who visit our website, complete our booking forms or join our 200 club and describes how we use this data and how we keep it secure.

​We may change this policy from time to time so please check this page periodically to ensure that you are happy with any changes. By using our website, you are agreeing to be bound by this policy.

​Any questions regarding this Policy and our privacy practices should be sent by email to

How we collect information from you

Cranfield village hall obtains information about you when you use our website to contact us about the services that we provide.

What type of information is collected

The information that is collected for booking the hall will include your name, address, email address, phone number, and specific details of the purpose and requirements of the booking itself.   Please note that no financial information will be collected as part of this process.

How is this information used​

We will use your information to:

  • ​reserve the hall for your event
  • ensure that your specific requirements are catered for
  • seek your views or comments on the services that we provide
  • notify you of changes to our services, contracts or policies, and
  • send you communications which you have requested and that may be of interest.​

We review our retention periods for personal information on a regular basis. If you complete a booking form we will hold your personal information on our systems for a period of 12 months following the date of your event to ensure that our health and safety obligations are met, after which time it will be destroyed.

Who has access to this information

Your information will only be accessed by the Village Hall trustees, their affiliates and associated third parties required to deliver the requirements of your event.

We will not sell or rent your information to third parties

We will not share your information with third parties for any purposes unless specifically requested by yourself or in order to conform with legal requests for information.

Third Party Service Providers working on our behalf

If requested as part of the booking form we will pass your information to our third-party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf. However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes.

​Your Choices

You have a choice about whether or not you wish to receive future information from us. If you do not want to receive further communications from us about our services, then you can select your choices by ticking the relevant boxes situated on the form on which we collect your information.

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us by email

How you can update your information

The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us at​

You have the right to ask for a copy of the information that we hold about you and we will attempt to provide a response to these requests within 20 working days.

Use of cookies

Like many other websites, the Cranfield Village Hall website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your country preference. This helps us to improve our website and deliver a better more personalised service.​

It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, please click here. Turning cookies of may result in a loss of functionality when using our website.

Links to other websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third-party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

16 or Under

We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.

Review of this Policy

We keep this Policy under regular review. This Policy was last updated in July 2018.